Privacy Policy

The Coalition for Sustainable Solutions (COFOSS) respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit https://www.cofoss.org (the “Website”).

COFOSS operates in Australia and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

The Coalition for Sustainable Solutions (COFOSS) is an industry collaboration focused on improving sustainability outcomes across consumer electronics and home appliance sectors through stewardship initiatives, policy engagement, and education.

For the purposes of this policy:

Coalition for Sustainable Solutions (COFOSS)
Suite 2.02, Level 2, Building F
1 Homebush Bay Drive
Rhodes NSW 2138
Australia

Email: contact@cofoss.org

We may collect personal information when you interact with our Website or services.

Information you provide directly

We may collect personal information when you:

• Contact us through the Website

• Register for events

• Download reports or resources

• Subscribe to newsletters or communications

• Submit forms or enquiries

This information may include:

• First name and last name

• Email address

• Phone number

• Organisation or company name

• Job title or role

• Any other information you voluntarily provide

Member account information

If you register for a COFOSS member account to access the Sustainability Hub, we may collect and store additional information including:

• Name

• Email address

• Organisation or company name

• Account username

• Password (stored in encrypted or hashed form)

• Account preferences or profile information

• Records of login activity

This information is used to create and manage your member account and provide access to restricted resources within the Sustainability Hub.

Automatically collected information

When you visit the Website, certain technical information may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time and date of visits

• Referring websites

This information helps us understand how visitors use the Website and assists us in improving its functionality.

COFOSS may use your personal information to:

• Respond to enquiries and communications

• Provide requested information, reports, or resources

• Send event invitations and updates

• Manage member accounts and access to the Sustainability Hub

• Provide newsletters or organisational updates

• Improve the functionality and performance of our Website

• Administer COFOSS programs and activities

• Comply with legal or regulatory obligations

We will only collect and use personal information where it is reasonably necessary for our activities.

Some areas of the Website, including the COFOSS Sustainability Hub, require users to create a member account.

When registering for an account:

• You are responsible for maintaining the confidentiality of your login credentials.

• You must notify COFOSS if you believe your account has been compromised.

• Passwords are stored using secure encryption or hashing methods and are not stored in plain text.

Your account information is used solely to:

• Authenticate access to member-only resources

• Manage membership status

• Provide access to Sustainability Hub materials and tools

• Communicate important platform updates where required

COFOSS reserves the right to suspend or deactivate accounts if misuse of the platform is detected.

The Website may use cookies and similar technologies to enhance user experience and monitor website performance.

Cookies may be used to:

• Understand how users interact with the Website

• Improve website functionality and performance

• Support login sessions for member areas

COFOSS may use third-party analytics services, such as Google Analytics, to collect aggregated information about Website usage.

You can control or disable cookies through your browser settings.

COFOSS may disclose personal information to trusted third-party service providers that assist with operating the Website and delivering services.

These may include:

• Website hosting providers

• IT service providers

• Analytics providers

• Email communication platforms

• Event management platforms

• Professional advisers (such as legal or accounting advisers)

Personal information may also be disclosed where required by law.

COFOSS does not sell personal information to third parties.

COFOSS takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Security measures may include:

• Secure website hosting environments

• Restricted administrative access

• Encryption or hashing of stored passwords

• Security monitoring where appropriate

However, no internet transmission can be guaranteed to be completely secure.

Some third-party service providers used by COFOSS may store or process information outside Australia.

Where this occurs, COFOSS takes reasonable steps to ensure that personal information is handled in accordance with Australian privacy laws.

You may request access to personal information that COFOSS holds about you, or request that it be corrected if it is inaccurate.

To request access or correction, please contact us at:

contact@cofoss.org

COFOSS will respond to requests within a reasonable timeframe.

If you receive communications from COFOSS, you may opt out at any time by:

• Clicking the unsubscribe link in the email, or

• Contacting us directly.

The Website may contain links to third-party websites.

COFOSS is not responsible for the privacy practices or content of those websites. We encourage users to review the privacy policies of any external sites they visit.

COFOSS may update this Privacy Policy from time to time.

The latest version will always be available on the Website.

If you have questions about this Privacy Policy or how COFOSS handles personal information, please contact:

Coalition for Sustainable Solutions (COFOSS)
Suite 2.02, Level 2, Building F
1 Homebush Bay Drive
Rhodes NSW 2138
Australia

Email: contact@cofoss.org